Frequently Asked Questions
FAQ
We welcome walk-ins and will try to fit you in whenever possible. However, booking ahead is the best way to guarantee an appointment on the day and time that works best for you.
For questions or more information, please contact our salon by calling (302) 292-3511.
We are now offering appointments via our online booking system. To book your appointment online, visit our Book Appointments page.
For appointments, please arrive early. If you are more than 15 minutes late, we may have to shorten or re-schedule your appointment. This ensures that our next client will not be delayed. Lateness may result in a shortened service at full price.
If you are running late, please contact our salon by calling (302) 292-3511.
If a cancellation is necessary, 24 hour notice will be required. Two “No Shows” will require a 100% deposit for future bookings.
Prices and Costs?
Our prices are subject to change. Also, prices for some services may vary based on hair length and service time. Your stylist or esthetician will confirm the price with you before beginning any service.
For more detailed pricing information, please contact our salon.
We like to reward our clients and we regularly run special promotions for our salon services. For the latest promotions, please make sure to subscribe to our list, check our website or follow us on Facebook, Instagram or Twitter.
The answer is indeed, “yes!” Please visit our Gift Cards page, located under our Service Menu.
Gift cards may be purchased in any denomination. The value of the gift card may be applied towards the purchase of services and/or products at Trilogy Salon & Spa. It may not be redeemed as cash. Additional value may be added at any time. Gift cards expire one year from the date of purchase.
Thereafter, a $5 service fee will be deducted each month from the remaining balance. This is not a debit or credit card and has no implied warranties.
All major credit cards are accepted. We do not accept personal checks for payment. When booking multiple services together, Trilogy Salon & Spa requires a 50% deposit of services totaling $200 or more. We also offer gift certificates that can be redeemed for any of our salon services. Cash only tips are gladly accepted.
Other Questions
If your schedule is flexible, sign up for our email alerts and we will message you when we have last-minute openings?
The personal information that we collect from you is to help us better serve you. We do not share, nor will we ever sell your personal information to outside people or companies.
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